Welcome to our New Heating Contractors Village Heating LTD Facilities

village heating vans

Village Heating LTD (VHL) are one of the leading plumbing and heating companies serving residential and commercial clients throughout London from their base in Harrow, Middlesex.

With over two decades in the industry they have worked to build a large, fully equipped team of over 150 members of trained staff – all focused on providing the best quality service to thier customers and with that in mind. 

If you need to report a gas fault you may contact them by telephone on 01992 765 900 - press 1 for repairs, then option 1 for Gas Heating and/or Hot Water problems.
We are always keen to hear any feedback you may experience with our contractors. If you have anything to share back with us (good or bad), please complete the compliment/complaint form available via this link - form.


Repairs in your home

If there is something in your home that needs repairing, there are a number of things that you should do:

  • Firstly check whether you are responsible for the repair. To see "repairs you are responsible for” please click the following link Your repair responsibilities [pdf] 290KB
  • If it is a repair that is Christian Action’s responsibility, first think about the information that you will need to give us, e.g. where in your home is the item that needs repairing, what exactly is the repair that needs doing, when will you be able to let our contractors in to carry out the repair?

Ways to report a repair

There are a number of ways you can report your repair:

From the tenant portal - my tenant portal log-in

By telephone on 01992 765 900 - press 1 for all repairs
Listen to the options:
Press 1 for Gas Heating and/or Hot Water problems (Village Heating Ltd)
Press 2 for All Other Repairs

By email on  assetadmin@christianaction.org.uk

In writing to:
Christian Action Housing Association
Benedict House
61 Island Centre Way
Enfield EN3 6GS