Our Tenant Satisfaction Measures (TSMs) Performance 2025-26 | News

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Our Tenant Satisfaction Measures (TSMs) Performance 2025-26

The cover of the 2025-26 TSM report

The TSMs are a core set of performance measures, which all providers must publish their performance against.

You may learn more on the requirements and see our results in our report for 2025-26 link here to a PDF file —  TSM Performance Report 25-26[pdf] 4MB

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