Our Standards

Our business is underpinned by our core standards:

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  • We welcome all people and work with those who share our ambition to meet local housing and neighbourhood needs.
  • We strive to be a modern, listening, customer focused organisation.
  • We use our resources to provide the high quality services that our residents and stakeholders are entitled to.
  • We maintain our independence and financial strength in order to meet housing and other local needs.
  • We offer challenging and rewarding employment for our staff. 
  • We work in partnership with the statutory, voluntary and private sectors to achieve efficiency and improve the communities in which our tenants live.

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The Foyer Federation  National Housing Federation HouseMark Logo