Anti- Social Behaviour (ASB)

Dealing with Anti-Social Behaviour and Nuisance

What is anti-social behaviour?

Anti-social behaviour (ASB) is behaviour that causes a nuisance or disturbance to others.  More details may be found in our fact sheet  ASB Fact Sheet.[pdf] 71KB

ASB covers a range of issues and includes:

•unreasonable noise

•intimidation and harassment

•hate crimes

•domestic abuse

•dealing or taking drugs

The first thing you should do is try to resolve the issue with the person who is causing the nuisance. In some instances this may not be possible but on many occasions your neighbour may not be aware that they are causing a nuisance.

If this does not work, or is not possible, contact your Customer Services Manager, your Scheme Manager or Support Worker. Or you may complete our on-line form

You should keep a record of incidents of nuisance (e.g. time, date, nature of the nuisance) so that the details are clear if we, or any other agency, take the matter further. We provide log sheets which are useful for this purpose – link to this diary log form ASB diary log form [doc] 41KB.

Record the noise: You must only record the noise you can hear as you go about your business and not speech. If you have an Android or iOS device you can use our Noise App which you can download for free here. Video footage is also useful.

Contact your local council: Noise caused by parties, loud music, TV, musical instruments, DIY, car alarms and constant barking dogs may also be investigated by local council noise teams. Many of these teams have an out of hours team that can visit at night.

Copies of our policies relating to ASB, harassment and noise nuisance are available here.


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