It is very important that you pay your rent on time. Please contact your Revenue Officer immediately if you have any queries about your rent or if you are having difficulty paying it or claiming Housing Benefit. We are here to help.
Christian Action Housing Association is a registered charity that aims to charge affordable rents. The rent that you pay goes towards:
It is therefore very important that you pay your rent on time.
It is a condition of your tenancy that your rent is paid each week in advance. This means that you should pay your rent on or before a Monday for that week. You may pay your rent monthly, providing that you also pay fully in advance.
If you have been a tenant for less than a year, your Tenancy Agreement tells you the amount of rent and any other charges that you have to pay each week. If you have been a tenant for over a year you will have been sent notification of the revised charges.
If you decide to pay your rent monthly, the amount that you need to pay will depend upon whether you pay every four weeks, or every calendar month. Please ask your Revenue Officer how much you need to pay and remember, monthly payments must be fully in advance.
Your Tenancy Agreement explains how often your rent can increase. We will always give you at least four weeks' notice in writing of any rent increase. If you are not sure about how much rent to pay please contact your Revenue Officer.
We will write to you about any changes in your rent. You will be given at least 28 days notice of any changes in your rent, service charges or other charges.
Assured Tenancies/Assured Shorthold Tenancies and Licences
We review the rents for the above tenancy types in April every year.
Secure Tenancies
The rents for persons who hold secure tenancies are registered by the independent Rent Service every two years.