Paying Your Rent - How can I pay my rent?
You can pay your rent by various methods, see below for details:
You can pay your rent at any Post Office Payzone, or Payzone outlet
When you first move into your new home you will be sent a swipe card. Contact your Revenue Officer if you have not received a swipe card within 2 weeks of the start of your tenancy.
You can make payments by cash or cheque using your swipe card at any Post Office, Payzone or participating e-pay outlets such as shops and petrol garages. You will be given a receipt to show you have paid. It is important that your payments are made well enough in advance so that the rent is received on time. Please keep your receipt as proof of rent payment.
If you lose your swipe card and need a new one, you should contact your Revenue Officer.
You can pay your rent by Direct Debit
You can also pay by direct debit through Allpay and you will need to contact your Revenue Officer for the relevant form to complete.
You can pay your rent by Telephone
You can telephone your Revenue Officer to make a payment over the telephone using your Debit card. (We do not take payments from Credit Cards).
You can pay your rent by Bank Standing Order
You may if you wish pay by Bank Standing Order. Please ask your Revenue Officer for a Bank Standing Order form. You should fill in the form and take it to your bank. They will pay your rent from your bank account directly to Christian Action Housing.
Remember to change the Bank Standing Order every time the amount you have to pay changes. This does not happen automatically.
Paying by cash or cheque
We do not accept cash at any of our offices, other than our Head Office at Benedict House, but we will accept cheques sent by post or handed into our office. Cheques should be made payable to Christian Action Housing Ltd. Your must write your tenant reference number, name and address on the back of it. You should also attach to it a note that tells us what the payment is for. Please keep a record of any cheque you send.
Housing Benefit payments
If some or all of your rent is paid by Housing Benefit it will usually be paid directly to Christian Action Housing. If Housing Benefit is paid direct to you or only part of the rent is paid by Housing Benefit, you must pay the full amount due by one of the above methods. Housing Benefit is intended to be used for rent payments only.