Repairs That You Are Responsible For
Your tenancy agreement states that there are a number of responsibilities that lie with tenants. In general, these are:
- Keeping your home clean and in a good decorative condition
- Preventing as far as possible and not causing damage to the property
- Allowing us to enter your home to carry out repairs that are our responsibility
- Asking for our permission before undertaking any alterations or improvements to your home, which includes erecting satellite dishes or aerials
There are also a number of minor repairs for which you are responsible. The list below indicates some repairs that residents are responsible for. While the Association wants to provide a service to our residents, it is important that residents pay for repairs that they are responsible for.
- Maintaining any of your own electrical appliances, e.g your own light fittings, extra phone points, aerials, burglar alarms
- Resetting trip switches on fuse boxes, replacing fuses or starters on fluorescent lights
- Maintaining your own kitchen equipment such as fridges, cookers, washing machines
- Keeping toilets, sinks and basins free of obstructions by not pouring and flushing down items likely to cause a blockage
- Replacing tap washers
- Replacing plugs and chains on sinks and wash hand basins
- Taking reasonable steps to prevent condensation forming in your home by maintaining a good level of ventilation, not drying clothes indoors on radiators, properly ventilating the kitchen when cooking. Please contact our office for further advice on this as condensation caused by tenants' lifestyles is a major contributory factor in to damp problems in our properties
- Replacing locks and keys if you lose your keys
- Any extra locks that you have fitted
- Internal decoration unless we need to redecorate after a repair has been carried out by us
- Maintaining your garden if it is your sole responsibility
Typical costs of rechargeable works.
As agreed by the Tenant Audit Panel (TAP), please see below the minimum cost for some of the repair items that are rechargeable, if you need the Association to carry out the works on your behalf.
As shown in the table below, you would be required to pay at least 50% of the cost to the Association before we would attend to carry out any rechargeable repairs.
| Rechargeable Repair | Minimum Cost | 50% of Minimum Cost |
| Lost keys | £100 | £50 |
| Boarding up and glazing | £60 | £30 |
| Blocked toilets | £50 | £25 |
| Blocked wash hand basin | £50 | £25 |
| Broken toilet seats | £40 | £20 |
| Replacing lost bath, sink or wash hand basin plugs | £25 | £12.50 |
| Failing to keep to agreed appointments | £10 | £5 |
| Leaks due to bad connection of appliances (such as washing machines) | Emergency works - cost to be allocated after repairs carried out | |
| Leaks due to taps being left on | Emergency works - cost to be allocated after repairs carried out | |
| Damaged external doors | Emergency works - cost to be allocated after repairs carried out | |
The above list is not exhaustive.